Posts Tagged ‘work’

Lotus Notes can’t edit or extend a meeting reoccurance

Friday, March 30th, 2012

You have exactly one chance to get the meeting repeat details right, otherwise you have to delete the meeting and start again.
Or lets say you’re trying to extend a periodic meeting. Sorry. Can’t. IBM suggests you create a second meeting.

Notes is functioning as designed. An enhancement request for this added functionality was submitted to Quality Engineering as SPR #DGAY5NEGS5. There are no current plans to address this request.

I guess it was rejected due to the

The case of the never-closing support ticket

Tuesday, February 7th, 2012

Usually, they are too quick to close issues that have not been solved.
This time, for fun, they will not close an issue that was successfully resolved in July last year.
Hilarity ensues.

I posted this not too long ago. Huh. I should probably find something else to whinge about.


In case you’re wondering, the attachment referred to in the entry for July 22 is here.

The Never Closing Support Ticket

Thursday, October 13th, 2011

Usually, support tickets are closed before you’ve had a chance to tell them that the “fix” they’ve applied hasn’t worked.

Currently, I have ticket open that they wont close, or more accurately, don’t realise it is still open.    Every once in a while I will add another comment to the ticket, to see if that will jiggle something loose.  so far it hasn’t and it is six months and counting.

Your place of encounter

Thursday, April 28th, 2011

No mean intentions [1], but these are funny Spanglish artefacts seen around here….

Your place of encounter

My place of encounter? Great! Do I need my boots of escaping?

It wishes to send a modification?

It must specify return date!

And when it’s done, it rubs the lotion on it’s skin.


[1] I have high respect for anyone who can speak multiple languages. Having lived in multiple places where English was a second language, that respect only grows. But c’mon, we can still have a giggle at the funny things we see, right?

Time for a Lotus Notes Whinge

Thursday, April 28th, 2011

It’s been too long.

Why do they bother putting a search button in the Recent Contacts view? Have you ever tried it? It never finds anything. Like, never.  In the normal Contacts view, it finds stuff according to some weird quantum mechanics algorithm.  In other words, it returns a random selection of contacts that have no relationship to the search term.

And then, to cap it off, Notes went completely unresponsive for 10 minutes, and pegged the disk at 100%.

On the bright side, it gave me the opportunity to complain about it here.

eProductivity: Survey Results are in

Thursday, January 13th, 2011

I’ve mentioned eProductivity before. Recently, they did a survey of their users, and here are some interesting factoids:

  • 97.3% of respondents feel like they receive a large amount of work-related emails
  • 55.8% use a BlackBerry while 34.8% use an iPhone
  • 90.4% said eProductivity saves them time, and 72.1% of those people said eProductivity saves them 30 minutes or more every day.
  • 87.1% said eProductivity makes it easy to get an empty email inbox
  • 91.2% can access LinkedIn at work, but only 73.5% can access Twitter
  • 90.5% reported being satisfied with Lotus Notes when using eProductivity, but only 31.1% reported being satisfied with Lotus Notes when eProductivity was taken out of the mix

The last fact sums it up: If you must use Notes, you must you eProductivity. It is that simple.

To install, first remove the battery. Twice.

Wednesday, December 1st, 2010

Really? Remove the battery? Twice?
And what happened to apps which gracefully replace themselves with the latest version?
Every time a remove the battery, my Curve takes 10 minutes to be useable.

The IE zoom of death

Wednesday, November 3rd, 2010

While slowly beating my brains out with a SAP shaped hammer, the oh-so -helpfull IT support called, and asked why I was trying to use the native SAP client?  I asked what was wrong with that? To which he replied:

Well, no-one uses it, and its really bad.

Yeah, no shit Sherlock.

So I kindly informed him that I had previously reported that the SAP web application had stopped working, and had turned into a paint program.  He said, “By any chance do you have the zoom set to anything other than 100%?”

Stunned silence.

As my brain slowly started processing the idea that a client-side zoom setting had caused the ENTIRE application to hang, I realised that I was trying to apply Reason in the first place.  So I simply did what the IT guy said, and checked.

Oh. My. Fracking. God.

Behold – the IE zoom level of death:

IE zoom of death

IE zoom of death

I set this back to 100%, and wouldn’t you know it, it started working….

….until… <click>

<click>….wait….<click><click>

…. ah yes – we all knew this wasn’t actually going to solve all the problems.  In fact, it has joyfully created another problem.

The report which I had wasted my ENTIRE DAY on is inaccesable from the web client.  The IT guy on the phone said those dreaded words:

“Huh.  Never seen it do that before.”

I said that if I  have to delete my report, and start ALL OVER AGAIN, I would come through the phone and strangle him.  He laughed, but with that tinge of fear caused by the realisation that I might actually manage it, somehow.

The world consists of only 3 countries according to SAP

Tuesday, November 2nd, 2010
The World According to SAP

The World According to SAP

Select a country from the list of valid countries.  If you don’t select from one of these countries, you will fail to save your expense report, and hours of frustration will go to waste.

Ahh, Brings back memories of Win95

Wednesday, October 20th, 2010
painting the screen with a hung application

Painting the screen with a hung application

Haven’t done that in a while…

IE froze, and anything in front of it was painted on it.  Good work SAP.