Usually, support tickets are closed before you’ve had a chance to tell them that the “fix” they’ve applied hasn’t worked.
Currently, I have ticket open that they wont close, or more accurately, don’t realise it is still open. Every once in a while I will add another comment to the ticket, to see if that will jiggle something loose. so far it hasn’t and it is six months and counting.
No mean intentions [1], but these are funny Spanglish artefacts seen around here….
Your place of encounter
My place of encounter? Great! Do I need my boots of escaping?
It wishes to send a modification?
It must specify return date!
And when it’s done, it rubs the lotion on it’s skin.
[1] I have high respect for anyone who can speak multiple languages. Having lived in multiple places where English was a second language, that respect only grows. But c’mon, we can still have a giggle at the funny things we see, right?
It’s been too long.
Why do they bother putting a search button in the Recent Contacts view? Have you ever tried it? It never finds anything. Like, never. In the normal Contacts view, it finds stuff according to some weird quantum mechanics algorithm. In other words, it returns a random selection of contacts that have no relationship to the search term.
And then, to cap it off, Notes went completely unresponsive for 10 minutes, and pegged the disk at 100%.
On the bright side, it gave me the opportunity to complain about it here.
I’ve mentioned eProductivity before. Recently, they did a survey of their users, and here are some interesting factoids:
- 97.3% of respondents feel like they receive a large amount of work-related emails
- 55.8% use a BlackBerry while 34.8% use an iPhone
- 90.4% said eProductivity saves them time, and 72.1% of those people said eProductivity saves them 30 minutes or more every day.
- 87.1% said eProductivity makes it easy to get an empty email inbox
- 91.2% can access LinkedIn at work, but only 73.5% can access Twitter
- 90.5% reported being satisfied with Lotus Notes when using eProductivity, but only 31.1% reported being satisfied with Lotus Notes when eProductivity was taken out of the mix
The last fact sums it up: If you must use Notes, you must you eProductivity. It is that simple.
Really? Remove the battery? Twice?
And what happened to apps which gracefully replace themselves with the latest version?
Every time a remove the battery, my Curve takes 10 minutes to be useable.
While slowly beating my brains out with a SAP shaped hammer, the oh-so -helpfull IT support called, and asked why I was trying to use the native SAP client? I asked what was wrong with that? To which he replied:
Well, no-one uses it, and its really bad.
Yeah, no shit Sherlock.
So I kindly informed him that I had previously reported that the SAP web application had stopped working, and had turned into a paint program. He said, “By any chance do you have the zoom set to anything other than 100%?”
Stunned silence.
As my brain slowly started processing the idea that a client-side zoom setting had caused the ENTIRE application to hang, I realised that I was trying to apply Reason in the first place. So I simply did what the IT guy said, and checked.
Oh. My. Fracking. God.
Behold – the IE zoom level of death:
IE zoom of death
I set this back to 100%, and wouldn’t you know it, it started working….
….until… <click>
<click>….wait….<click><click>
…. ah yes – we all knew this wasn’t actually going to solve all the problems. In fact, it has joyfully created another problem.
The report which I had wasted my ENTIRE DAY on is inaccesable from the web client. The IT guy on the phone said those dreaded words:
“Huh. Never seen it do that before.”
I said that if I have to delete my report, and start ALL OVER AGAIN, I would come through the phone and strangle him. He laughed, but with that tinge of fear caused by the realisation that I might actually manage it, somehow.
The World According to SAP
Select a country from the list of valid countries. If you don’t select from one of these countries, you will fail to save your expense report, and hours of frustration will go to waste.
Painting the screen with a hung application
Haven’t done that in a while…
IE froze, and anything in front of it was painted on it. Good work SAP.
After asking around, apparently this means that the charge code I was trying to use is not valid.
This one was great. I had blocked myself out, and couldn’t continue.
We have started referring to the snack at around 10 or 10:30 as second breakfast. Not to be confused with elevenses, this is the little meal you have at work with your first coffee.
You can see this happening everywhere, and the term “second breakfast” is very convenient. At the old building, there was a very good little Cerveceria in the ground floor, where you could get tostado con tomate, aciete y jamon.
Nowadays, this consists of people cramming into little vending machine vestibule and having a sandwich brought from home. And when one of the two vending machines is broken, it’s best to avoid this time due to the lines.