Usually, support tickets are closed before you’ve had a chance to tell them that the “fix” they’ve applied hasn’t worked.
Currently, I have ticket open that they wont close, or more accurately, don’t realise it is still open. Every once in a while I will add another comment to the ticket, to see if that will jiggle something loose. so far it hasn’t and it is six months and counting.
It’s been too long.
Why do they bother putting a search button in the Recent Contacts view? Have you ever tried it? It never finds anything. Like, never. In the normal Contacts view, it finds stuff according to some weird quantum mechanics algorithm. In other words, it returns a random selection of contacts that have no relationship to the search term.
And then, to cap it off, Notes went completely unresponsive for 10 minutes, and pegged the disk at 100%.
On the bright side, it gave me the opportunity to complain about it here.
Really? Remove the battery? Twice?
And what happened to apps which gracefully replace themselves with the latest version?
Every time a remove the battery, my Curve takes 10 minutes to be useable.
While slowly beating my brains out with a SAP shaped hammer, the oh-so -helpfull IT support called, and asked why I was trying to use the native SAP client? I asked what was wrong with that? To which he replied:
Well, no-one uses it, and its really bad.
Yeah, no shit Sherlock.
So I kindly informed him that I had previously reported that the SAP web application had stopped working, and had turned into a paint program. He said, “By any chance do you have the zoom set to anything other than 100%?”
Stunned silence.
As my brain slowly started processing the idea that a client-side zoom setting had caused the ENTIRE application to hang, I realised that I was trying to apply Reason in the first place. So I simply did what the IT guy said, and checked.
Oh. My. Fracking. God.
Behold – the IE zoom level of death:
IE zoom of death
I set this back to 100%, and wouldn’t you know it, it started working….
….until… <click>
<click>….wait….<click><click>
…. ah yes – we all knew this wasn’t actually going to solve all the problems. In fact, it has joyfully created another problem.
The report which I had wasted my ENTIRE DAY on is inaccesable from the web client. The IT guy on the phone said those dreaded words:
“Huh. Never seen it do that before.”
I said that if I have to delete my report, and start ALL OVER AGAIN, I would come through the phone and strangle him. He laughed, but with that tinge of fear caused by the realisation that I might actually manage it, somehow.
The World According to SAP
Select a country from the list of valid countries. If you don’t select from one of these countries, you will fail to save your expense report, and hours of frustration will go to waste.
Painting the screen with a hung application
Haven’t done that in a while…
IE froze, and anything in front of it was painted on it. Good work SAP.
It is 2010, and yet when I browse a shared drive over the WAN, explorer slows down to a crawl reminiscent of the days when we were trying to FTP things over a 2400 SLIP connection.
Seriously, what is Explorer doing that it takes a full minute to retreive a directory listing of 16 objects? And why must it completely take over the whole computer while it’s doing it?
Worse still is if you are browsing a very large directory listing, and try to scroll. Then it hangs again, and this time, stops painting, so you get a big white square on the screen. And then the Start menu stops responding. And then you can’t Alt-Tab to other processes.
“Oh, well it’s retrieving information about all the files in the directory.”
No. Because when I click on the file, I have to wait another 30 seconds for the context menu to appear.
“It negotiating security priveledges.”
Uh-huh. We are all in the same domain, and I am several levels deep into the directory structure.
Does anyone know how I can browse file-shares over the WAN in this lifetime?
After asking around, apparently this means that the charge code I was trying to use is not valid.
This one was great. I had blocked myself out, and couldn’t continue.
Sony blocks video on youtube due to copyright
LAME.
I wanted to see the original clip of “Hitler reacts…” and was … BA BOWN … denied. Even when there are like 102789 parodies out there.
Tell me that isn’t annoying.